New data dimensions: More ways to analyze your video QoE
Blog post from Mux
Mux has introduced 16 new standard dimensions for its Data Quality of Experience (QoE) metrics to enhance the analysis of viewer playback performance, feature adoption, and categorization. These dimensions, available as filters and breakdown values in the Mux Metrics Dashboard and API, enable users to link their technology stack to viewer experiences more effectively. They cover various aspects, including technology dimensions like application name and version, audio and video codecs, playback features such as DRM levels and picture-in-picture usage, network dimensions like CDN origins and points of presence, and viewer categories involving affiliate performance, brand relevance, and subscription plans. This enhancement aims to provide comprehensive insights and facilitate improved decision-making to boost viewer satisfaction.