How Send.co uses Mux to power fast, reliable playback

Send.co has enhanced its sales document platform by integrating AI chat features, allowing buyers to receive immediate answers to their questions, thereby streamlining decision-making processes. This innovation addresses common issues in sales cycles, such as missed information and delays, by enabling prospects to interact directly with proposals, decks, case studies, and demo videos. To overcome challenges related to video playback, Send.co partnered with Mux, a video infrastructure service, which provides adaptive bitrate streaming to ensure smooth and reliable video performance across various devices and network conditions. This collaboration allows Send.co to focus on its core AI offerings without the complexities of managing video infrastructure, resulting in a seamless user experience where videos load quickly and maintain a professional quality. The integration with Mux has allowed Send.co to avoid the technical burdens of video encoding and bandwidth management, ensuring that sales teams can deliver polished and effective presentations without worrying about technical issues.