Three Tips for Writing Your Customer Success Resume | MongoDB Blog` Resumes should be simple, easy to follow, and use a format that highlights company names in a larger font with short bullet points summarizing day-to-day responsibilities and accomplishments. Resumes should also highlight key responsibilities and skills listed in the job description, showcasing relevant skills and willingness to learn technology and progress in career. Additionally, resumes should include important details such as type of customers worked with, number of customers managed, region or industry supported, current KPIs, and significant achievements made in previous roles.