Stratifyd & MongoDB: AI-Driven Business Insights to Keep Customers Happy` is a partnership between MongoDB and Stratifyd, a customer analytics platform powered by AI. Stratifyd analyzes customer interactions from various sources to provide actionable business insights that increase customer acquisition and retention for its clients, including LivePerson, Etsy, and Kimberly-Clark. The company was founded on postdoctoral research at the University of North Carolina, Charlotte, and has raised millions in funding from government agencies. MongoDB drives value for Stratifyd's customers with its speed and flexibility, particularly with high read and write request rates and flexible schema capabilities. The partnership enables Stratifyd to provide near real-time business intelligence and streamline workflows, empowering businesses to respond proactively to customer requests and complaints.