Qumram, a company that provides a solution for capturing and analyzing customer interactions across digital channels, has migrated to MongoDB to deliver a single customer view for regulatory compliance and customer experience. The company's software is used by heavily regulated industries to capture every moment of the customer's journey, resulting in an extraordinary volume and variety of data. Qumram started out with relational databases but quickly hit scalability walls, leading them to explore non-relational databases as an alternative. After evaluating Apache Cassandra, Couchbase, and MongoDB, they selected MongoDB for its flexible data model, scalability, and proven track record among global financial institutions. With MongoDB, Qumram can ingest, store, and analyze the firehose of data generated by user interactions, providing a single source of truth for all customer interactions across any digital channel. The company uses MongoDB's aggregation pipeline for native analytics, graph processing, and text search to generate behavioral insights and actionable fraud intelligence, simplifying development and ongoing operations. By using MongoDB, Qumram can accelerate feature development, implement solutions faster, and achieve regulatory compliance with enhanced security controls.