MongoDB Atlas Users Get New Support And Backup Options` MongoDB has introduced new support and backup options for its users, specifically designed to cater to smaller deployment sizes. The "Atlas Developer" plan offers SLA-backed support with guaranteed response times based on severity, priced at 20% of monthly Atlas usage or a minimum of $49. This plan streamlines the support process by directing customers without a support plan to the in-application chat system for platform and operational issues. Additionally, MongoDB has improved its Cloud Provider Snapshots feature to provide more customization options for scheduling and retention, allowing users to easily comply with privacy regulations. The new features aim to deliver better value to developers and administrators using MongoDB Atlas, while optimizing performance and costs.