MongoDB has established an Engagement Management team to better support its customers, which focuses on service offerings and partners with the sales team and Professional Services. The role involves working closely with customers to understand their unique needs and challenges, proposing bespoke services such as training or consultation to help them accelerate time-to-value on their investment. With autonomy and freedom to be creative, Engagement Managers can drive business development and make a significant impact on shaping the company's business. MongoDB offers extensive training for this role, including technical and sales training, and provides support from managers while allowing employees to have a high degree of independence. This is an exciting opportunity for those who love being hands-on with technology and want to build something new, with potential for growth and visibility in a rapidly evolving team.