India has emerged as a cornerstone in MongoDB's Technical Services growth story, marked by the team's 100% growth in just two years, with Bengaluru and Gurugram being at the forefront of this expansion. The team provides critical technical assistance to customers and partners, and its growth underscores the significance of these cities as hubs for Technical Services. Multiple customer-facing teams support various aspects of MongoDB's products and services, requiring strong critical thinking skills and collaboration across teams and departments. The team is committed to delivering exceptional support through a collaborative approach, with technical excellence centers and training programs fostering continuous learning and development. An exciting development is the introduction of the Swing Shift in India, which leverages engineering talent to enhance support during India and EMEA hours, improving service continuity for APAC and EMEA customers.