In November 2025, Mixpanel experienced a security breach via a smishing attack, exposing customer data and prompting significant fallout, including OpenAI terminating its relationship with the platform. This incident highlights the vulnerability of analytics tools that handle sensitive user data. Mixpanel, known for event-based tracking in web and mobile applications, has been a popular choice for its ability to provide deep insights into user behavior. However, it faces criticism for limitations such as manual event tracking and scalability issues. As a result, businesses are exploring alternatives that address these shortcomings. Options like Moesif offer API-level analytics essential for developer platforms, while Amplitude, PostHog, Heap, and Google Analytics each serve different niches with features like autocapture, self-hosting, and comprehensive marketing insights. The breach has spurred a reevaluation of security and functionality needs in analytics tools, with an emphasis on finding solutions that offer both robust data handling and deeper insights into user interactions beyond just UI events.