In a Moesif podcast episode, Derric Gilling, CEO of Moesif, interviews Charles Miller, a seasoned technical writer and current lead content strategist for APIs at Medidata Solutions, about the intricacies of creating effective API documentation. Miller shares his journey from aspiring poet to documentation expert, emphasizing the importance of the plain language principle and the active voice in technical writing. He discusses the evolution of documentation from manual creation to more automated systems using tools like Confluence and OpenAPI, advocating for the integration of AI and digital assistants for dynamic documentation in the future. Miller stresses the necessity of maintaining consistent standards across documentation and highlights the role of collaboration with developers, product managers, and testers to ensure comprehensive and user-friendly documentation. He also notes the potential of forums and interactive tools to enhance developer experience, suggesting that while traditional written documentation remains essential, dynamic and multimedia elements will become increasingly important.