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Your coding agent should know what your customers said

Blog post from Modem

Post Details
Company
Date Published
Author
Mike Clarke
Word Count
1,255
Company Posts That Month
4
Language
English
Hacker News Points
-
Post removed?
No
Summary

Modem's MCP server and public API are now accessible to all users, providing a platform for synthesizing customer feedback from multiple sources like Slack, Intercom, and Linear into cohesive topics with deduplicated findings. This allows users to search and manage these synthesized topics efficiently, offering tools for merging duplicates, updating priorities, and creating company links without leaving the session. An example highlights Neil Chudleigh using Modem to address a paste-detection bug in his AI-powered dictation app, demonstrating how Modem's synthesis of user feedback from various platforms helped in identifying and prioritizing relevant issues. By centralizing and processing feedback before sessions, Modem significantly reduces the token cost compared to querying each source individually, making it a more efficient tool for developers seeking to improve their products based on user feedback.

Trends Found in this Post
Trend Post Mentions Total Month Mentions Posts Companies MoM
MCP 19 7,781 805 204 +0%
AI Coding Assistant 1 1,611 453 151 -28%
Use This Data

Use this post, company, and trend context to find content marketing opportunities, perform competitive analysis, or address product feature gaps via the Plushcap MCP server or the Plushcap API.