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Modem now connects to Stripe

Blog post from Modem

Post Details
Company
Date Published
Author
Mike Clarke
Word Count
369
Company Posts That Month
4
Language
English
Hacker News Points
-
Post removed?
No
Summary

Modem's new beta integration with Stripe allows users to seamlessly connect their Stripe accounts to gain insights into billing-related data directly within Modem's interface. This integration enables users to add billing context to customer feedback, such as understanding subscription statuses and payment histories, without needing to manually export data from Stripe. The integration also supports automations triggered by billing events, such as customer creation or payment failures, which can automate tasks like posting churn analyses and alerting billing teams. Users must have admin access to both Stripe and Modem to set up the connection, which involves a simple approval process without needing API keys or sensitive payment information. Once connected, the integration provides real-time data processing and backfills historical billing data to enhance feedback prioritization and business insights.

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