We’re updating our terms and conditions to save our customers time, give peace of mind

Mixpanel has introduced several changes to streamline its purchasing and contracting process, aiming to reduce friction for customers by posting pricing publicly and implementing a standardized set of terms and conditions. These new Terms of Use are designed to be clearer and more comprehensive, addressing common contract ambiguities and including enterprise-level commitments on data security, privacy, and termination rights, irrespective of the subscription level. Additionally, Mixpanel offers intellectual property indemnity to all customers and has revised its liability cap approach to better reflect customer spending levels. By simplifying these aspects, Mixpanel seeks to enhance customer confidence and efficiency in engaging with their services, ultimately allowing customers more time to focus on developing their products and businesses.