Daniella Patrick's journey from academia to her role at Accenture highlights her evolution as a problem solver, focusing on human resources rather than traditional product management. Despite early guidance to pursue "strong" subjects like engineering, Daniella embraced the challenge and earned dual degrees in Mechanical Engineering and Mathematics. At Accenture's Innovation Lab, she applies her skills to HR, a field where success is measured by employee satisfaction and retention rather than revenue. Emphasizing empathy and understanding user needs, Daniella advocates for incremental changes that enhance the work-life experience of over 411,000 employees globally. Her work includes developing digital tools and fostering a culture where employees can advocate for personal and collective needs, addressing the intertwined nature of work and life. By treating employees as internal customers, Daniella's approach seeks to create a supportive environment that encourages autonomy and personal growth, ultimately aiming to improve engagement and satisfaction within the company.