Launch Week Day 2: Docs Feedback
Blog post from Mintlify
During Launch Week Day 2, a new feature called Docs Feedback was introduced, allowing users to provide direct feedback on documentation pages through a simple thumbs up/down rating system, which helps teams identify underperforming pages and content gaps. This feature integrates with analytics platforms like PostHog to track usage and user satisfaction, offering a streamlined method for gathering user feedback, which is crucial for improving documentation effectiveness and customer success. Mintlify utilizes PostHog for its analytics and suggests enabling this feature through a straightforward configuration in the mint.json file, allowing users to also suggest edits or raise issues directly on GitHub for public repositories. Docs Feedback is showcased at the bottom of all documentation pages, and Mintlify encourages engagement through their community and social media channels.