Almost half your docs traffic is AI, time to understand the agent experience

The increasing presence of AI agents in documentation site traffic necessitates a rethinking of how documentation is structured and presented, as these agents seek specific information quickly to fulfill their tasks without leaving feedback or sending support tickets if they fail. Mintlify's approach to catering to both human and AI readers by using structured files like llms.txt ensures that agents can efficiently locate relevant content, thereby improving the reliability of information retrieval. This shift emphasizes the importance of creating documentation that is clear, consistent, and structured, not just for human readers but also for AI agents, which act as intermediaries between users and the information they seek. By understanding how agents navigate and use documentation through tools like Mintlify’s AI traffic analytics, companies can enhance their documentation quality to build trust and confidence with users, ultimately supporting more accurate decisions and reducing the risk of misinformation.