How we use Agent Handler for Employees to give Mergies secure AI access

Merge utilizes its product, Agent Handler for Employees (AHFE), to securely manage and monitor how its employees, referred to as "Mergies," access and use approved AI tools and connectors within the company’s systems. By employing AHFE, Merge ensures that employees can efficiently use AI while maintaining security and visibility over tool usage, with access granted through an Okta group to a pre-configured bundle called the "Jarvis Tool Pack." The implementation involves detailed authentication processes and allows the security team to track and manage tool access, modifying permissions as necessary to align with approved workflows. The company emphasizes best practices like starting with a minimal scope of connectors, avoiding tools with destructive capabilities, and using shared scopes for critical systems to reduce security risks and enhance AI reliability. Merge plans to further refine this system by creating tailored tool packs for specific teams to minimize data exposure and improve functionality.