How to connect your agents to Zendesk MCP via Claude Code
Blog post from Merge
Merge's Cookie Policy outlines the use of cookies to enhance user experience, requiring consent in accordance with their Privacy Policy. The text provides a detailed guide on connecting agents to Zendesk MCP using Merge's tools, specifically through Claude Code and the Merge Agent Handler's Zendesk MCP server. Key steps include creating a Tool Pack, adding a Registered User, and generating an MCP URL and API key for authentication. The process involves configuring Claude Code to integrate with the MCP server, enabling the use of Zendesk MCP connectors. Additionally, the text highlights Jon Gitlin's role as a Senior Content Marketing Manager at Merge, emphasizing his experience in integration and automation, and it promotes Merge's capabilities as an integration platform with over 120 connectors, including Zendesk, to facilitate secure and robust agent operations.