Agentic integrations: overview, benefits, and top platforms

Agentic integrations involve connecting AI agents with various data sources, such as SaaS applications, databases, or files, to enhance their functionality and support business workflows. These integrations can be achieved through different methods, including Model Context Protocol (MCP) servers, direct API integrations, and Agent-to-Agent Protocols, depending on the specific use case and requirements. The benefits of effectively implemented agentic integrations include a competitive advantage, increased employee productivity, cost savings, and scalability, as they enable agents to handle tasks efficiently without significant increases in resources. Platforms like Merge, Composio, and Workato offer solutions to facilitate these integrations, each with its own features and strengths, such as Merge’s comprehensive enterprise-grade API and MCP-based connectors, Composio’s extensive MCP server network, and Workato’s broad integration and automation product suite. Effective monitoring, governance, and observability are crucial to ensure that AI agents operate as intended, with tools like logs, rules, alerts, and audit trails playing a significant role in managing these integrations.