The text provides an overview of Merge’s offerings related to API integration middleware, emphasizing the use of cookies on their website to enhance user experience. The content delves into the distinctions between API integration tools and middleware, explaining how integration middleware, such as iPaaS and RPA, facilitate connections between software applications for internal and customer-facing use cases. It highlights the advantages and limitations of various middleware solutions, including embedded iPaaS and unified APIs, which streamline the process of building integrations by providing pre-built connectors and aggregated APIs for different software categories. Merge’s unified API solution is positioned as a scalable option that simplifies integration management and enhances collaboration between support teams and clients. The text also features insights from Jon Gitlin, Merge’s Senior Content Marketing Manager, who draws on his experience in the integration and automation space to discuss the challenges and benefits associated with these technologies.