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Email Sender Reputation Made Simple

Blog post from Mailtrap

Post Details
Company
Date Published
Author
Zakhar Yung
Word Count
2,176
Company Posts That Month
16
Language
English
Hacker News Points
-
Post removed?
No
Summary

Email sender reputation, which combines IP and domain reputation, strongly influences whether messages reach inboxes or are filtered or rejected, and it can take years to build but be quickly damaged by poor campaigns. Key factors include spam complaints, spam traps, bounce rates, sending volume and consistency, recipient engagement, and unsubscribe rates, with organically built, engaged lists generally supporting better results than purchased or outdated lists. Reputation can be monitored through tools such as Sender Score, Cisco Talos Intelligence, Google Postmaster Tools, and Send Forensics, although scores and methodologies vary. Improving reputation involves authenticating domains with SPF, DKIM, and DMARC, using transparent double opt-in subscriptions, regularly removing invalid or inactive contacts, and increasing engagement through relevant content, careful scheduling, effective subject lines, and testing. The source also emphasizes that a reputable email service provider and reliable email infrastructure are essential for maintaining deliverability, while promoting Mailtrap’s sending, authentication, analytics, and troubleshooting features.

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