Sending Localized Mobile App Support Surveys With Luciq

Localizing app support surveys can enhance user experience and engagement by allowing users to respond in their preferred language while maintaining consistent data analytics. Luciq enables developers to deploy surveys across multiple languages simultaneously by creating surveys in a default language and adding additional locales, offering automatic translation for Net Promoter Score (NPS) questions and allowing for custom translations. Users receive surveys and interface elements in their device's language unless overridden, with English as the default fallback. Consistency in survey structure across all locales is crucial for maintaining unified data analysis, and any changes or errors in survey content are flagged for correction. Developers can target specific user groups for these surveys, such as free users post-login, to maximize relevance and response rates, ultimately releasing multilingual surveys without additional coding efforts.