Mobile app crash rates are a significant concern, as users are quick to abandon apps that crash frequently. According to Qualitrix, acceptable crash rates are less than 1% per user and less than 0.1% per session. To manage and understand these crashes, crash reporting tools like Luciq and Firebase Crashlytics offer valuable insights by reporting all stack trace information, capturing detailed crash reports, and integrating with third-party tools. Both tools enable developers to monitor app performance over time with aggregated data and offer integrations with platforms like Jira and Slack. Luciq distinguishes itself by capturing a wide array of crash types, providing detailed repro steps, and offering advanced features like session profiling, customizable alerts, and in-app surveys. It also supports extensive tool integrations and offers 24/7 customer support, emphasizing data privacy and security by ensuring that user data remains private and compliant with major privacy laws.