Company
Date Published
Author
Sherief Abul-Ezz
Word count
1060
Language
English
Hacker News points
None

Summary

Luciq's In-App Surveys facilitate the collection of actionable user feedback to enhance mobile app development by integrating direct user input with app monitoring and analytics. Users can create surveys such as Net Promoter Score (NPS), app rating surveys, and custom surveys to gather insights on user satisfaction and specific app features. Surveys can be tailored in terms of content and target audience, with options for auto, email, and manual targeting based on user attributes, actions, and app usage. The platform allows for detailed analysis of survey responses, including viewing the context of user feedback through session replays, which helps in understanding the user experience and closing the feedback loop. This comprehensive approach aims to improve app ratings, inform development roadmaps, and deliver an exceptional user experience by keeping mobile teams aligned with user needs and expectations.