What is Jira?

Jira, a software program by Atlassian launched in 2002, is widely used for issue tracking and project management due to its adaptability and integration capabilities, serving over 65,000 companies globally. It assists product managers in organizing and prioritizing customer requests through its key concepts of issues, workflows, boards, and projects. Issues are categorized into types such as epic, story, task, and bug, each serving a specific purpose in product management. Workflows in Jira represent the lifecycle of these issues, and boards help teams monitor progress and manage issue statuses. Jira can be configured for various disciplines like Agile, bug tracking, project management, software development, and product management, with integrations such as Slack enhancing communication and alignment among stakeholders. While the free version offers limited capabilities, the paid version provides extensive customization options and integration with tools like Confluence, making it a robust solution for managing digital projects and enhancing traceability and documentation.