Leader Spotlight: How project, program, and product management intertwine, with Anh Dao Pham

Anh Dao Pham, Vice President of Product & Program Management at Edmunds, leverages her extensive experience in project and program management to excel in product management, emphasizing the importance of cross-functional collaboration and team morale. Her role involves leading program management, UX design, and product management, which are interconnected to deliver products that address customer needs in the dynamic automotive industry. Pham's work at Edmunds includes initiatives like digitizing the car appraisal process and educating customers about fluctuating car values due to market changes. She highlights the importance of using data and customer feedback to inform product development and decision-making. Pham is also the author of "Glue," a book that shares insights on creating cohesive, high-performing teams, inspired by her practice of using a candy bowl to foster workplace relationships and embody the principle of reciprocity. In the remote work era, she suggests offering "morsels of attention" to build genuine connections in virtual settings.