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Introducing Galileo AI Fall ‘24: Galileo Highlights is GA; announcing Ask Galileo

Blog post from LogRocket

Post Details
Company
Date Published
Author
Matt Arbesfeld
Word Count
810
Language
-
Hacker News Points
-
Summary

Galileo AI, developed over five years by LogRocket, addresses the time-consuming task of analyzing user sessions and product analytics by automatically generating insights without the need for manually watching sessions or creating charts. The newly released Galileo AI Fall ’24 introduces features like Galileo Highlights and Ask Galileo, enhancing efficiency for Pro and Enterprise users. Galileo Highlights summarizes user sessions, identifies key patterns and friction points, and integrates with platforms like Zendesk and Qualtrics to enrich customer feedback and aid in resolving support tickets efficiently. Ask Galileo allows users to directly query about specific user behaviors, providing quick answers to streamline the decision-making process. This AI-driven approach is transforming the landscape of session replay and analytics, promising to redefine digital experience analysis by automating insights and simplifying data interpretation, as emphasized by users like Kristina Harvel from US Foods. LogRocket's continuous innovation aims to unify teams across engineering, product, UX, and design by providing a shared understanding of user experience data, thus facilitating informed decisions and effective product improvements.