Implementing pilot projects: Purpose, process, and best practices

Organizations often face resistance to change, which can hinder innovation, but pilot projects offer a pragmatic approach to overcoming this challenge by testing new ideas on a small scale before full implementation. A pilot project differs from a proof of concept by simulating real-world conditions to assess feasibility and potential for scaling. The process involves identifying a problem, setting clear objectives, agreeing on investment, defining a timeframe, and continuously measuring results to decide whether to proceed with scaling. As illustrated by a case study in which an automaker successfully reduced inventory errors using RFID tags, pilot projects allow teams to begin with manageable changes, observe operations, and adapt based on findings, eventually gaining buy-in from initially skeptical stakeholders. For successful scaling, it's advised to methodically expand the project's reach while maintaining focus and adapting to new insights. This structured approach helps in evaluating the viability of innovations and can lead to widespread adoption if successful, as demonstrated by a step-by-step scaling strategy.