How PMs can build custom AI agents to make life easier

AI agents, a popular topic of the decade, are software programs designed to automate repetitive tasks by interacting with various tools, thereby improving personal and business workflows. The author, a product manager, explores AI agents by building two of them: one that delivers a daily email summary of top Reddit posts to avoid distractions and another that provides a daily summary of upcoming meetings and important JIRA updates. The article discusses the process of creating AI agents, highlighting tools such as n8n for its user-friendly interface and community support, while also comparing other platforms like Zapier, Make, LangChain, and OpenAI. It emphasizes that AI agents are best suited for tasks with well-structured data and should not replace human judgment or creativity; human oversight is necessary to ensure accuracy and appropriateness. The author encourages leveraging AI agents to enhance productivity by automating tasks and stresses the importance of understanding the specific problems AI agents can solve, documenting their interactions, and measuring their impact.