Company
Date Published
Author
Yann-Edern Gillet
Word count
1155
Language
English
Hacker News points
None

Summary

Triage Intelligence is a tool developed to streamline the organization of backlogs for product teams by utilizing advanced search, ranking, and large language model (LLM)-based reasoning to manage incoming issues more effectively. It employs semantic search and larger models like GPT-5 and Gemini 2.5 Pro to provide better suggestion quality for complex issues, enabling features such as duplicate detection, related issue suggestions, and property recommendations, all while maintaining transparency and trust in its AI-generated outputs. The design integrates seamlessly with Linear's existing interface, ensuring fast and trustworthy decision-making by clearly distinguishing between human-set issue metadata and AI-driven suggestions. As Triage Intelligence evolves, it aims to increase automation and improve decision accuracy by drawing on richer contextual data, with plans to expand its capabilities beyond triage support, offering a preview in Linear's Business and Enterprise plans.