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Now You Can View Feature Flags in Zendesk

Blog post from LaunchDarkly

Post Details
Company
Date Published
Author
Brandon Mensing
Word Count
477
Company Posts That Month
11
Language
English
Hacker News Points
-
Post removed?
No
Summary

LaunchDarkly has integrated with Zendesk, allowing teams across various departments to access feature flag variation information for a user directly from within the Zendesk ticket. This integration benefits support teams by providing them with real-time data on users' experiences without needing to switch applications or communicate with other teams. Companies such as FullStory and Loom have found this integration valuable, improving their customer service capabilities and overall efficiency.

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