Lessons from 2020 for the Shifting Landscape of Software Delivery

In 2020, the focus of DevOps shifted to people and processes as companies adapted to remote work during the pandemic. Remote work brought challenges such as working asynchronously, managing async communication, maintaining productivity, and adjusting to rapid pivots in business strategies. The disappearance of network perimeters forced IT teams to adopt least-privilege security practices and support full connection to work resources from various endpoints. Companies also had to do more with less due to cost-consciousness, leading to investments in tools and solutions for the distributed workforce. Software played a crucial role in helping organizations adapt quickly during these challenging times.