A human look at the AI future
Blog post from LaunchDarkly
LaunchDarkly describes its effort to adapt to agent-driven software development amid rapid technological change, acknowledging that even an AI-forward company has experienced uncertainty, confusion, and challenges in managing organizational change. The company is building an “AI software factory” that integrates agents into its software delivery lifecycle to reduce manual work, such as determining feature-flag placement, identifying existing flags, and measuring outcomes. Initially called Project Fairytale, the initiative developed through parallel research into human workflows and cautious deployment of agents that could contribute real code, later expanding into prototypes with design partners. Alongside technical experimentation, LaunchDarkly emphasizes the cultural need to share lessons and failures openly, accept discomfort and uncertainty, collaboratively define emerging practices, and ensure that adoption of AI advances with—not at the expense of—the people involved.
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