How Infor is Transforming Enterprise AI using LangGraph and LangSmith
Blog post from LangChain
Infor, a leading enterprise software company, offers cloud-based multi-tenant solutions tailored to various industries and has integrated generative AI into its services to enhance product functionality and customer experience. By transitioning its chat assistant, Coleman DA, to a more flexible, LLM-powered platform, Infor enables complex query handling, dynamic content generation, and seamless integration with machine learning models. Utilizing tools like LangChain, LangGraph, and AWS Bedrock, Infor has developed a scalable AI platform that provides rich industry knowledge and improved customer support. Key components of this platform include GenAI embedded experiences, a GenAI Knowledge Hub, and a GenAI Assistant, which enhance user interactions and streamline processes. The integration of LangSmith ensures strong observability, compliance, and performance tracking across Infor's generative AI initiatives, allowing for efficient troubleshooting and optimization of AI-generated outputs. As Infor continues to innovate, the company is committed to empowering customers by leveraging AI to enhance business operations and manage complex workflows through advanced multi-agent interactions.
| Trend | Post Mentions | Total Month Mentions | Posts | Companies | MoM |
|---|---|---|---|---|---|
| LLM | 9 | 4,013 | 569 | 191 | -13% |
| Observability | 4 | 1,454 | 304 | 103 | +17% |
| AI Agents | 3 | 1,991 | 303 | 121 | +71% |
| Multi-agent systems | 3 | 217 | 52 | 31 | +189% |
| RAG | 2 | 1,528 | 261 | 92 | -30% |
| AI Guardrails | 1 | 242 | 83 | 45 | -30% |
| Real-time | 1 | 3,875 | 964 | 250 | -11% |
| Vector Search | 1 | 1,947 | 300 | 116 | -32% |
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