Building UI/UX for AI applications poses significant challenges due to the complexity and subtleties involved. Norwegian Cruise Line's team recognized this gap between GenAI products and their average consumer, aiming to create a seamless and enjoyable planning experience. They bridged this gap by developing UX/UI strategies that empower users and make LLM interfaces more accessible. Key takeaways include using shortcuts or recommendations to reduce the barrier to entry, accounting for anthropomorphism in AI interactions, and integrating user feedback mechanisms to improve the overall experience. By setting the right expectations, creating feedback loops, and embedding shortcuts, designers can help users bridge the gap between GenAI applications and traditional UX, ultimately creating a more enjoyable digital interaction.