In an agile environment, the role of a QA manager is to cultivate a supportive and efficient culture within the software quality assurance team, emphasizing self-organization and accountability among team members. This involves providing necessary support and mentorship, acting as the team's advocate in the organization, and removing obstacles that may hinder the team's progress. QA managers should be hands-on when necessary, leading by example and taking on tasks that free up the team to focus on their core responsibilities of testing software features and functions. They must also adapt their management style to the experience and needs of individual team members, offering guidance to junior engineers while allowing more experienced developers to manage themselves. Continuous learning and adaptation to industry changes are crucial, as is investing in the team's skill development and updating tools and processes to improve efficiency. Effective communication and personal engagement are key, ensuring that no testing gaps occur and that the team remains motivated and productive, ultimately maintaining the high-quality standards expected by the company and its clients.