In her keynote session, Anne Marie Charrett emphasized the crucial role of leadership in maintaining quality amidst rapid changes and complexities within the software development industry. Drawing from her extensive experience, Charrett highlighted how leaders must navigate ambiguity and foster a culture of growth, authenticity, and adaptability. Despite the evolving frameworks and methodologies in quality assurance, she noted the persistent challenges and the need for leaders to manage "disruption fatigue" and balance the demands of increased productivity with limited resources. Charrett advocated for a shift from a traditional "command and control" leadership style to one that encourages co-creation and strategic thinking, allowing even junior team members to take initiative. She underlined the importance of creating supportive environments where individuals can thrive, emphasizing authenticity and humanity in leadership. Throughout her session, Charrett shared strategies for empowering team members to demonstrate leadership qualities and effectively manage workloads through collaboration and understanding individual goals.