Dmytro Lukianchuk, a seasoned Ukrainian QA professional, shared insights from his career at the Testμ 2023 session, focusing on transforming failures into learning opportunities. Dmytro recounted his experiences as a QA manager, openly discussing his top ten personal and professional failures that shaped his leadership style. His lessons included the importance of trusting team members, balancing the need for automation with empathetic communication, trusting one's intuition during hiring decisions, and focusing on mastering a single role to avoid burnout. Dmytro emphasized the significance of open communication, involving team members in decision-making processes, and fostering a culture of feedback and personal growth. He also highlighted the value of empathy and understanding in leadership, particularly in challenging times, underlining that personal and professional growth is a shared responsibility between leaders and team members. Concluding his talk, Dmytro encouraged embracing new approaches and seeking empathetic workplaces to turn failure into success.