Cash collection automation
Blog post from Lago
Cash collection software, or accounts receivable automation, streamlines credit management, invoicing, payment reminders, collections, reconciliation, and related processes to help businesses maintain cash flow and extend their operating runway. Its primary objective is reducing days sales outstanding (DSO), the average time required to collect payment after a credit sale, through timely invoices, automated reminders, dunning workflows, and easier payment options. The text argues that automation can lower working-capital needs, reduce late payments and involuntary churn, free finance teams from repetitive spreadsheet-based work, and improve customer service by making billing issues easier to resolve. When selecting a solution, businesses should consider integration or API compatibility with their billing system, flexible collaboration tools that account for customer-specific context, multiple payment methods, support for preferred communication channels, finance analytics, and a branded customer portal where customers can review balances and payment status.
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