Company
Date Published
Author
Christian Heidenreich
Word count
1355
Language
English
Hacker News points
None

Summary

Emily, an API product manager at ACME, Inc., faces challenges in accessing crucial API analytics needed to answer questions about top API consumers and performance issues without relying on the engineering team. This dependency creates delays as she waits for technical assistance to obtain insights from logs or dashboards, which are not readily accessible to non-engineering staff. API product managers like Emily are responsible for overseeing APIs as products, ensuring their adoption, reliability, and overall business impact, which requires continuous visibility into key performance indicators (KPIs) such as usage metrics, error rates, and consumer engagement. Kong Konnect's Advanced Analytics offers a solution by providing a user-friendly platform for API product managers to independently access and customize dashboards, offering real-time insights into API traffic, performance, and health, thus allowing them to make informed decisions swiftly without interrupting engineering workflows. This tool empowers API product managers to maintain API growth and reliability without waiting for engineering support, enhancing their ability to lead with data-driven insights.