Observability is essential for understanding and optimizing the performance and health of applications and systems, offering a deeper insight compared to traditional monitoring by analyzing system-generated data in real-time to determine not only when issues occur but also their root causes. Implementing observability at the API gateway layer, such as with Kong Konnect, enhances performance, security, and visibility across an organization's API ecosystem. It allows for comprehensive monitoring, faster issue detection, and improved security by tracking request patterns, response times, and potential threats. OpenTelemetry, an open-source observability framework, provides the standards for collecting telemetry data like metrics, logs, and traces, which can be further analyzed using solutions like Dynatrace. Dynatrace integrates with OpenTelemetry to simplify cloud operations, enhance security, and improve digital experiences through automation and intelligent insights. When combined, Kong Konnect and Dynatrace, leveraging OpenTelemetry standards, mark a significant advancement in observability architectures, enabling organizations to implement robust policies and achieve comprehensive visibility and control over their infrastructure.