Exceptional digital customer experiences are crucial for business success, with customer-obsessed companies seeing significantly higher revenue growth and retention. APIs are central to creating these experiences, necessitating a reliable API management vendor like Kong, which offers a next-generation solution with significantly faster and higher throughput compared to traditional vendors like Apigee. Kong's platform is designed for complex, modern architectures such as microservices and multi-cloud environments, offering flexibility and minimal need for technology replacements, earning it recognition in the Gartner Magic Quadrant. Kong also distinguishes itself with superior customer support, connecting clients to expert teams swiftly for efficient troubleshooting, unlike Apigee, which relies on less specialized support channels. Additionally, Kong's lightweight gateway supports high-volume, low-latency API connectivity, ensuring seamless user experiences, while its modular architecture simplifies both initial deployment and ongoing operations.