In a narrative detailing an on-call shift experience, Sarah, a full-stack web developer, faces the stress of troubleshooting service issues in the middle of the night. Woken by a dreaded PagerDuty alert, Sarah anticipates a long, arduous night of sifting through Kubernetes diffs to identify the problem. However, the newly introduced service, Komodor, provides her with a comprehensive overview of the affected system, integrating data from various sources like K8s, Github, and Datadog. This allows her to pinpoint a change in service replicas as the root cause of the issue, enabling her to swiftly resolve it by scaling the service back to its original state. The effective resolution, facilitated by Komodor’s intuitive interface and functionality, allows Sarah to return to sleep, assured of the tool's support in managing future incidents.