Contextualizing AI SRE: How Klaudia Leverages Organizational Knowledge

Klaudia, an AI Site Reliability Engineer (SRE) developed by Komodor, addresses the complexity of modern Kubernetes and cloud-native environments by incorporating a dual-layer approach to context engineering. This approach combines the Organization Blueprint, which captures the structural and architectural "why" behind configurations, with a Knowledge Base that provides procedural "how" information through indexed existing documentation. This synthesis allows Klaudia to move beyond reactive automation to autonomous operations, understanding not only what is deployed but why, and ensuring decisions align with business rules and compliance standards. By doing so, Klaudia effectively reduces incident resolution times, prevents unsafe actions, and mimics the decision-making of experienced human SREs, demonstrating the potential for fully autonomous site reliability engineering operations.