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Improvement: Add Internal Notes for Requests

Blog post from Kolide

Post Details
Company
Date Published
Author
Jason Meller
Word Count
315
Company Posts That Month
10
Language
English
Hacker News Points
-
Post removed?
No
Summary

Kolide has introduced several improvements to enhance the user experience for administrators handling Device Registration and Issue Exemption requests. Previously, administrators could approve requests without the option to record reasons for Device Registration approvals and had to retrieve Issue Exemption notes from the Audit Log. Now, administrators can add internal approval notes for both types of requests directly in the approval process, with these notes being clearly visible in the request summary and still accessible in the Audit Log. The registration_requests API has been updated to support the recording of these notes programmatically. Additionally, enhancements have been made to improve the speed and efficiency of loading closed requests, including better pagination and visual updates, to facilitate faster searching and browsing for administrators managing large volumes of requests.

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