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Notification template management that scales

Blog post from Knock

Post Details
Company
Date Published
Author
Hashim Warren
Word Count
1,240
Language
English
Hacker News Points
-
Summary

Creating a scalable and efficient notification infrastructure presents numerous challenges as businesses grow, including maintaining brand compliance and enabling seamless cross-team collaboration. Knock addresses these issues by offering a comprehensive template management system that supports both technical and non-technical users with its code and visual editing tools. Developers benefit from features like typeahead and autocomplete for the Liquid templating language, while non-technical users can utilize drag-and-drop components and real-time previews. Knock's roles and permissions model, along with its git-like version control and audit logs, ensures governance and accountability over notification templates, which is crucial for companies in regulated industries. The platform's Partials feature allows for managing common content elements across multiple templates, simplifying updates and maintaining consistency. Additionally, Knock supports localization by enabling the creation and management of notification content in multiple languages through a single template with specific translations, facilitating global audience reach.