JFrog Connect has revolutionized the way a company that manufactures industrial programmable logic controllers manages software updates for its Linux-based controllers used by over 2,500 customers globally. The company faced challenges in updating software remotely due to the complexity and multi-step nature of the process, which traditionally involved manual interventions by engineers. By implementing JFrog Connect's Update Flow, a customizable over-the-air (OTA) update feature, the company was able to automate and centralize the update process, significantly reducing downtime and minimizing the risk of service interruptions even during critical updates. The Update Flow's drag-and-drop interface allows the creation of multi-step command sequences that automate tasks such as downloading software artifacts, running scripts, and resetting devices, thereby enhancing reliability and security across a vast fleet of devices. This advancement has addressed the company's primary concerns about software update reliability, especially in the context of increasing cyberattacks, and has allowed them to focus more on serving their customers efficiently.