The Swimply team faced a challenging task in reproducing bugs for their online marketplace, which was taking nearly an hour per ticket. To address this issue, they discovered Jam, a tool that enables the quick reproduction of bugs by capturing just one click's worth of screen activity. With Jam's integration with Jira, the QA team can now create bug tickets instantly, reducing the time spent on reproducing and reporting bugs from hours to mere seconds. This has resulted in improved product velocity, as the team is able to focus more time on testing new features and shipping updates rather than fixing bugs. The tool's seamless integration with existing workflows has also streamlined the process, allowing the QA team to provide technical details that help engineers track errors faster. Overall, Jam has significantly reduced manual work and given the team more time to focus on building their shared passion spaces platform.