Company
Date Published
Author
Ivanha Paz
Word count
146
Language
English
Hacker News points
None

Summary

Built-in privacy for customer support Jams has been launched, providing automatic blurring of sensitive information on customers' screens during recordings, such as credit card details and passwords, without requiring any additional action from the users. This feature is compatible with various customer support tools, including Intercom, and simplifies the process of viewing customer screens by eliminating unnecessary details. Customers can easily add this auto-blur feature to their Jam plan and explore its functionality through demos and documentation. The initiative enhances the experience of capturing and addressing bugs efficiently, offering a format that is popular among developers, and is available for free.