Jonathan Ross, Israel's Head of QA at Just Eat Takeaway, shares his journey from being a Kibbutz farmer to leading QA in the metaverse. He emphasizes the importance of soft skills like negotiation and communication in QA, as well as the need for collaboration between developers and QA teams. Ross also highlights the use of tools such as Postman and Testim.io in API testing and automated testing. He recommends courses like Applitools' Test Automation University for learning JavaScript and getting into automated testing. Additionally, he shares his experience working on MagicLeap's AR headset company, where he had to adapt to a new environment with PhDs in computer vision and machine learning. Ross also discusses the ethics of QA in the metaverse, including moderating online interactions and considering real-world ramifications.